Shipping Policy

NICOLE RIZK currently ships to Australia & New Zealand. Orders are packaged and shipped from Sydney, Australia. Allow 1-2 business days processing time for your order to be shipped. 

Delivery Timeframes 
In regional and remote areas, and holiday season, delivery to final destinations may take longer. All orders are shipped on a weekday and will deliver anywhere between 1-4 business days for most states within Australia. International orders may take six to twenty days, depending on the destination. 

If you place your order over a weekend or on a public holiday, it will be processed and sent out over the following business day (Monday – Friday).

Delivery to some rural areas may take longer.

Note all delivery times are estimates. We are not responsible for delays in delivery due to events beyond our control, including custom clearances, shortage of materials, labour strikes, transportation failures or acts of nature.

Shipping Fees
Australia Orders - for any orders shipped within Australia, a Flat-Rate Delivery Fee of $7.99 applies. Complimentary Delivery will be applied on orders over $79. The Complimentary Delivery threshold for Australia is calculated after any discounts have been applied, and before any taxes, duties or fees.
International Orders - Delivery Fees are calculated throughout the checkout process and is based on the total weight of your order and destination of delivery. 

Duties and Taxes
Shipments to International countries may be subject to customs and duty fees as defined by the country of import. These fees are not included in the order cost and cannot be calculated upfront. The responsibility for any/all custom duties, foreign taxes or other fees which may be imposed must be paid by the customer. Please contact your customs office before placing your order to confirm any charges.